Jennifer McKnight

Jennifer McKnight

 
 
 

Content Designer | Brand & UX Copy

Crafting clear, human-centered content experiences.

From campaign messaging to UX and lifecycle communications, I create content experiences that make complex products and services easier to understand, trust, and use. Working across brand, product, marketing, and compliance teams, I help ensure every touchpoint feels clear, consistent, and above all, human.


Experience

  • Senior Copywriter
    Purpose Financial | Advance America
    June 2022 to present

  • Web Content Writer
    CopyPress
    Nov 2010 to June 2022


Education

  • M.A. English & Creative Writing
    Southern New Hampshire University
    2016


Skills

Content design & ux

  • UX writing and microcopy

  • Lifecycle and customer journey content strategy

  • Figma collaboration

brand strategy & messaging

  • Brand voice development and governance

  • Multi-channel messaging frameworks

  • Editorial planning

AI & Optimization

  • AI-assisted content systems and workflow integration

  • Internal AI prompt guideline development

  • SEO and generative engine optimization (GEO)

Campaign Execution

  • Direct mail and point-of-sale development

  • Email and social copy

  • Video scriptwriting

  • Content style guide creation and governance

  • Retail and in-store signage

  • Out-of-home (OOH) ads

  • Recruitment and employee lifecycle collateral


Certifications

  • UX Writing Fundamentals: A Comprehensive Guide to UX Writing

  • Content Marketing Foundations


 
 

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Portfolio

Featured Projects

 

Print Creative

Sponsored ad displayed at Jimmy John's Field

Baseball field ad copy

 
 

Video Creative

Promotional car mat

 

Diner ad copy

 
 
 

Advance America job recruitment video. I developed the concept and wrote the script.

Advance America loan application tutorial video script.

 
 
 

Contact

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